Frequently Asked Questions

How is the Halo Pillow made?

Our unique Airlite Foam Technology delivers the most comfortable, supportive and healthiest pillow on the market! Click HERE to find out more about our foam.

How do I use my Halo Pillow?

Each Halo Pillow comes with a set of easy to follow instructions, so you can be sure it’s set up for you to achieve your best nights sleep!

How do I care for my Halo Pillow?

To keep your pillow at its best, each one comes with its own washable, bamboo pillow protector. We recommend washing it on a cold, delicate cycle or hand washing if needed to remove stains or spills. Avoid bleach or tumble drying.

When not inside your pillow protector, keep your Airlite Foam pillow dry and out of direct sunlight.

When will I receive my delivery?

We understand that our customers are eager to receive their pillow and have their best night’s sleep! We are committed to getting your orders out to you as fast as possible, within 1 business day of your order being placed. Once your order has been shipped, you will be emailed your tracking number

Where do you deliver?

We deliver Australia wide!

What if I’m not satisfied with my Halo Pillow?

Getting used to a new pillow can take some time, especially if it is quite different from your old one - allow yourself a few weeks to adjust. We care about all our customers and ensuring they achieve their best night’s sleep, so we offer free 30 day returns.

We’re here to help! If you have any questions or are unsure about your pillow set up, please reach out to our friendly team HERE.

Can't find an answer to your question?
We are here to help! Please don't hesitate to reach out to our friendly team so we can help you sleep better than ever!